Frequently Asked Questions (FAQ)

  1. What products do you offer?

We specialize in a range of aesthetic products, including:

  • Dermal Fillers: Products like Colena Deep, Colena Fine, and E.P.T.Q S100.
  • Skin Boosters: Options such as Sosum Soft.
  • Fat Dissolving Solutions: Various treatments to assist in fat reduction.

For a comprehensive list, please visit our Shop.

  1. Do you offer free shipping?

Yes, we provide free shipping on all orders over £300.

  1. What is your return policy?

We offer a 30-day money-back guarantee. If you’re not satisfied with your purchase, please contact us within 30 days of receiving your order.

  1. How can I contact customer support?

You can reach us via:

  1. How can I stay updated on new products and promotions?

Subscribe to our newsletter for the latest product information and discounts.

  1. What payment methods do you accept?

We accept various payment methods, including major credit cards and online payment platforms.

  1. How long does shipping take?

Shipping times are next day when orders are placed before 3pm Monday to Friday.

  1. Can I track my order?

Yes, once your order is shipped, you’ll receive a tracking number via email.

  1. Do you offer international shipping?

Currently, we ship within the UK. For international orders, please contact us directly.

If you have further questions, feel free to reach out to us through the contact information provided above.