We offer fast UK delivery and a clear returns process to give you confidence when shopping with us.
Delivery
Standard UK Shipping: £6.99 for postage, packaging, and tracked next working day delivery via DPD or tracked 24 delivery with Royal Mail if the shipping address is not Mainland UK.
Free Delivery: Automatically applied to orders over £300
Dispatch Time: Orders are dispatched the same day if the order is placed before 16:00 or the following working day if dispatched after this time.
Delivery Time: DPD endeavours to deliver all orders the following working day; however, issues can occur, so please leave plenty of time for delivery.
Tracking: You’ll receive tracking details once your order has been shipped
Returns & Refunds
Return Window: You have 30 days from delivery to return items
Eligibility: Items must be returned unused, in original condition, and in original packaging
Refund Process: Please contact customer service before returning any item. Once we receive and inspect your return, we’ll notify you of approval. Refunds are issued to your original payment method
Partial Refunds: May apply if items are damaged, missing parts, or returned after 30 days
Sale Items: Cannot be refunded.
Exchanges: Only available for defective or damaged items. Please contact us before sending
Return Shipping: Customers are responsible for return postage. We recommend using a tracked service